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How can I buy one of your light tents?
Having selected the item you require, please click '+add to
basket' next to the item. It will then appear in your shopping
basket along with any other items you may have previously added.
Once your purchases are complete, please click 'Proceed to
Checkout' to arrange online payment by credit/debit card or direct
from
a PayPal account. For other payment methods please see Ordering
Information page.
How do I calculate shipping/delivery costs?
For shipping costs, +add your items to basket and select your
country. If
your country is not yet listed, contact
us for a shipping quote.
I am doing a product photography shoot very soon, how fast can you get a light tent to me?
We hold good stocks of all sizes of light tents and
studio lighting at our UK warehouse. For
UK addresses your order is sent by Royal
Mail Special Delivery next working day service or ParcelForce
24 next working day service.
Orders for smaller items received before 4pm Monday-Friday are
normally
despatched same working day and for larger items 2pm.
Do you accept international orders?
Yes, we welcome international orders and send most items from
our range via Royal Mail Airmail priority services, ParcelForce
International
or UPS services throughout Europe / US / Canada / Australia
/ NZ / Japan.
International orders received before 12noon GMT Monday-Friday are normally despatched same working day.
For shipping costs, please +add items to basket and select your country. If your country is not yet listed,
please contact us for a shipping quote.
I am an EU VAT number holder do you
accept Intra EU trade orders? 
Yes, we accept Intra EU trade orders for business purchases.
Add your items to the basket, select your EU country (non UK)
and a check box will show 'I am a EU VAT/TVA number holder'.
Tick the box to confirm and prices will be automatically shown
with VAT/TVA at 0% (zero rated). Complete the checkout process
including adding your VAT/TVA number and payment. When we
process your order we will manually check your VAT/TVA status.
In some cases we may need further information before processing
your order such as a purchase order with your Company information.
How do I fold my light tent for storage?
 Light Tent folding instructions with photographs are available online.
How do I remove creases from light tent backgrounds?
Light Tent care and cleaning instructions are available online.
What kind of lighting can I use with my a light tent?
You can use a wide variety of lighting with your light tent from adapted household lighting such as anglepoise type lights through to professional type set ups. To get the best results possible with your chosen lighting, you may need to adjust your camera's white balance setting. Household lighting (normal incandescent bulbs) give off a slightly yellowish light and the white balance setting can compensate to some degree for this.
The best and easiest results for product photography are obtained using continuous daylight balanced or daylight simulation lighting and modern set-ups use compact fluorescent spiral bulbs due to their high efficiency. These bulbs also run cooler than traditional photoflood bulbs making things a little more comfortable in your studio and much easier to use when photographing food and plants/flowers. One of the great benefits of continuous lighting is that in setting up the shot, 'what you see is what you get'. Adjustable height light stands give you more flexibility for controlling shadow angles and highlights while a larger reflector gives a nice spread of light.
Studio flash lighting is well suited to extra large light tents and general portrait studio work. Studio flash offers a high output burst of light to illuminate larger areas such as complete rooms but needs to be synchronised with the camera and is generally considered harder to master than continuous lighting.
Can I use traditional film instead of digital?
Yes, you can use film. If shooting under traditional 'hot' incandescent lighting you may want to change to tungsten
film or use a colour correction filter. This is to achieve the appropriate adjustment for the colour temperature. Daylight balanced lighting has a colour temperature more suited to normal film.
What is colour temperature and white balance?
Every light source whether sunlight, flash, incandescent, fluorescent or tungsten halogen lamps has a 'colour temperature' which describes its overall colour within the spectrum. Although some lighting may appear to be white, when photographed the camera may record a yellowish, reddish or bluish cast to the light. This affects how 'true' the colour appears in the finished image and explains why colour reproduction of paintings and fabrics is often very approximate. Colour temperature is measured in °K degrees kelvin.
Although we can compensate for this by manipulating the image with photo editing software, it is often much easier to understand the colour temperature of the lighting being used and adjust the digital camera white balance to suit.
Household lighting and halogen is yellow, while daylight fluorescent is whiter. You can adjust modern digital cameras to take account of the bulbs you use so that the photos do not appear yellowish and colour reproduction is more accurate.
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